Amitis Art
FAQs
Welcome to AmitisArt FAQ section! Here are some of the most frequently asked questions about our Persian turquoise jewellery:
FAQs
- What type of turquoise do you use in your jewellery?
Our jewellery only uses high-quality natural Persian turquoise stones from the legendary Nishapur mine. We do not use any treated or stabilised stones as we believe in preserving each stone’s natural beauty and uniqueness.
- Do you offer customisation or personalisation?
Yes, we do offer customisation and personalisation options for select items. Please get in touch with us via email or phone(WhatsApp) to discuss your requirements. Please note that custom orders take time to be made.
- How do I take care of my purchased jewellery from your shop?
We recommend avoiding contact with oil, lotions, and perfumes, as these can damage the natural turquoise stone over time. To clean your jewellery, wipe it with a soft cloth. Avoid chemicals or cleaners.
- Do you have wholesale?
Yes, we do offer wholesale and bulk ordering for select items. Please contact us for more information and pricing through email or phone (WhatsApp).
- Can I cancel my order?
Yes, you can cancel your order if it has not been shipped yet. Please get in touch with us immediately to initiate the cancellation process. If the item has already been shipped, you can return it once you receive it.
- Is shipping free?
Yes. Currently, we offer free worldwide shipping on all orders.
- How do I contact you if I have a question or concern?
You can contact us through email or phone (WhatsApp). We usually respond to WhatsApp messages within a few hours.
Email: info@amitisart.net
Phone (Whatsapp):+61431424465